Tips are optional but a great way to show your shoppers appreciation and recognition for their excellent service. 100% of your tip goes directly to the shopper delivering your order.
The default tip is 5% or the percentage you chose for your most recent order, whichever is higher. There is a minimum suggested tip of $2 per individual store delivery.
You can modify the tip while placing an order and up to 24 hours after receiving your delivery.
To add a tip during checkout—
On the website | In-app |
At checkout, continue to the Say thanks with a tip page choose your tip amount, and click Place order | Tap Go to Checkout and scroll down to Delivery Tip. Tap Change. Select the amount you’d like to tip and tap Save Tip. |
To add or modify a tip after delivery—
On the website | In-app |
At the top left, click the 3 horizontal lines Click Your OrdersClick View order detail on the relevant order at the top of the order page, click Rate order after rating the order, update the tip | Tap the 3 horizontal lines in the upper left-hand corner. Tap Your orders. Tap your recent order. Tap Rate and tip. Select the tip amount. |
Still need help?
Log in to help us get you to the right help quickly.Log in