Health and safety update

Health and safety update

The health and safety of the entire groceryList community is always our top priority. We’ve made a number of health and safety updates related to COVID-19 (coronavirus) and introduced service options available on the Instacart platform.

Safely delivering your groceries and household essentials

We’re working closely with national and local authorities, as well as health and safety experts, to actively monitor national health situations and ensure we operate safely and with minimal disruption to service. We provide recommended Health and Safety Guidelines and have shared them with the shopper community to ensure they take the appropriate precautions to safely deliver your order.

Leave at My Door Delivery option

The Leave at My Door Delivery option gives you more flexibility in choosing how you receive groceries. Simply check the box for Leave at My Door Delivery at checkout. You can leave additional instructions for your shopper and receive a photo confirmation once your groceries have been delivered.

Supporting the shopper community

We introduced a number of guidelines, resources, and investments to further support the health and safety of all GroceryList shoppers. These include updated health and safety guidelines, a sick pay policy for all in-store shoppers nationwide, and extended pay for anyGroceryList shopper affected by COVID-19.

Saying thank you to your shopper

The GroceryList shopper community serves as household heroes for families nationwide. When you order, please consider tipping above and beyond to reflect the extra effort of your shopper during this busy time.

For the latest information on precautions, you can take, please visit the Ministry of Health and Wellness of Jamaica Website.

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