Legal process and information requests

This page is intended to provide guidelines when seeking records from GroceryList. Information on this page may change from time to time and is intended for informational purposes only.

What is GroceryList?

GroseryList LLC ( GroceryList) is a technology company that sees the need for on-demand grocery delivery services across the Caribbean by connecting diaspora with personal shoppers. We partner with local retailers who wish to have their products available on the GroceryList platform for delivery to customers and engages with independent contractors who provide personal shopping and delivery services. We are not a retailer.

What information is maintained by GroceryList?

We collect and maintain information as described in our Customer Privacy Policy, Customer Terms of Service, and Shopper and Shopper Applicant Privacy Policy.

What legal process does GroceryList require before producing information?

We generally require that all legal documents be served on our registered agent for service of process in compliance with applicable laws.

We do not accept the service of legal documents through email unless you have received direct written consent from the legal department.

We are unable to process overly broad, vague, or unduly burdensome requests. Accordingly, we will only consider requests that are narrowly tailored and comply with applicable laws.

We ask that your request include the following:

• All known email addresses, names, and aliases of the subject about whom you seek information, and/or all known physical addresses and telephone numbers of the subject.
• The specific information that you’re requesting, why you’re requesting this information, and how the information you are requesting pertains to your investigation.
• The applicable law under which you have the legal authority to request the information and clear identification that the request is confidential and for legal purposes only.

Third-Party Requests

We require the service of a valid subpoena in compliance with applicable law prior to releasing any information on users or personal shoppers unless the legal department has given the authorization to provide the information requested to the requesting party. All third-party subpoenas must be served through our registered agent for the service of the process. 

Law Enforcement Requests

Law enforcement representatives can submit the legal process to GroceryList via the Law Enforcement Portal. 

Law enforcement representatives may also contact us at [email protected]. GroceryList does not waive proper service. If you are not law enforcement personnel, any emails sent to this address will not be returned or forwarded.